Shipping, Local Pickup & In-Store Shopping
Free shipping is a promotion that is not always available and can change without prior notice. You can't combine multiple orders to qualify for free shipping. The amount required to benefit from free shipping is calculated before taxes and after discounts.
Orders take 2 to 5 business days to be shipped.
Orders placed during sale or promotion event may take longer than usual to be fulfilled and shipped.
When fulfilled, you will receive a confirmation email.
All sales are final. Once an order has been placed and fabric has been cut, we cannot accept returns or exchanges for other products in store. If you want to cancel your order before it has been processed for any reason, a 5% administration fee of your total bill will be charged.
If you have received an incorrect item, if an item is missing or if there is a mistake in your order, please email us at: firstname.lastname@example.org and we will make things right !
We provide the convenience of in-store pick-up for your orders.
Our store is located at 6666 Papineau Avenue, Montreal.
Once you receive an email confirmation that your order is ready, it will be possible to pick up your package at our store during our opening hours.
There's a strong likelihood that we may be available at other times outside our official opening hours, simply contact us and ask, and we'll adjust to your convenience.
Please allow up to 5 business days for your order to be prepared.
Sadly no. Before we process your order, we print out your packing slip.
The system automatically sends you an email with your tracking number. It
doesn’t mean your order has been cut and is ready to ship yet.
Promotions and Discounts
Sadly, it is your responsibility to enter the promo code at checkout. Once your order is completed, no refund or other compensation can be issued.
You cannot use multiple discounts at the same time at checkout. Therefore, you have to make a decision, and no price adjustment will be offered if you decide to change your mind after ordering.
Of course, this code is valid one time per customer and not only for your first order.
Please use BienvenueWelcome10 code at checkout whenever you want. If another discount code is available, you can keep this one for a future purchase.
You can select any item in the « Buy 2 get 1 free » collection. The «free» item is going to be something you’ve added in your cart. Like any other « Buy 2 get 1 free » sale, the item that will be free is the less expensive one.
For example: If you add 1 quantity of 100% cotton fabric at $8,99 and 2 quantities of double brushed polyester at $6.99, the item that will be free is 1 quantity of double brushed polyester at $6.99.
Another example: If you select 9 quantities of various items at different price, you will be charged for 6 quantities and get 3 of the less expensive quantities for free.
This way, you don’t have to buy 3 quantities of the same fabric to get the deal. You can choose the quantities you really need for your projects and still get the deal!
Corporate discounts are considered for orders starting at 10 meters/
10.94 yards and up by item/color. Those special orders cannot be
purchased online. Please contact us at email@example.com for more information.
1 quantity = 50 cm / 0.54 yard
2 quantity = 1 meter / 1.09 yard
3 quantity = 1.5 meter / 1.64 yard
And so on.
We do not sell samples at the moment. We give samples of our choice (when available) on your first order.
Please contact us to know if your package has left the warehouse. If it
has not, you can easily add items by making another order. Make sure to
select : «Local Pick Up» at checkout. This way, you will not pay the
shipping fees twice and both orders will be combined.